GENERAL TERMS OF USE

General Terms of Use

Welcome to Vapepie Australia [email protected]. Please read these General Terms of Use carefully before accessing our website or using our services.

By accessing or using this website, you agree to these terms. If you do not agree, please discontinue your use of the website and our services.

Article 1 – Age Requirements and Legal Supply

This website is intended for adults aged 18 years and over.

By using this website, you confirm that you are at least 18 years old. This age restriction does not, by itself, establish eligibility to purchase vaping products.

In Australia, vaping products may only be supplied through legally permitted pharmacy channels and in accordance with applicable Commonwealth, state and territory laws.

Where lawful supply is available, it remains subject to the applicable requirements, including pharmacist assessment, identity and age verification, and a prescription where required.

We may request proof of age or identity where necessary and lawful. Any personal information collected for verification will be handled in accordance with our Privacy Policy and applicable privacy laws.

False or misleading information may result in refusal of service or cancellation of a transaction.

Article 2 – Product Use and Liability

Any vaping products lawfully supplied in Australia must comply with applicable therapeutic goods requirements and supply restrictions.

Some products contain nicotine. Nicotine is highly addictive.

Persons who are pregnant or breastfeeding, have existing medical conditions, or are sensitive to nicotine should seek advice from a qualified healthcare professional before using these products.

Products must be used only for their intended purpose and in accordance with the manufacturer’s instructions and any advice provided by a pharmacist or prescribing healthcare professional.

Improper use, incorrect handling, unsuitable storage, or failure to follow safety instructions may cause harm.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law, or any other applicable law, that cannot lawfully be excluded, restricted or modified.

Where a product or service fails to meet an applicable consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy, depending on the circumstances.

Article 3 – General Provisions

You must not use our website or services for unlawful, fraudulent or unauthorised purposes.

You must comply with all applicable Australian laws, regulations and regulatory requirements when using this website.

We may refuse or suspend access to our services for reasonable grounds, including suspected fraud, misuse, failure to satisfy applicable verification requirements, or where providing a service would be unlawful.

If a transaction cannot lawfully be fulfilled, we will notify you and refund any payment received for the cancelled items.

Website content does not replace individual medical advice, a pharmacist consultation, or any prescription required by law.

Article 4 – Shipping and Delivery

Shipping is available only for products and transactions that may lawfully be supplied to the delivery address.

Where an eligible order is fulfilled from our Australian warehouse, the dispatch location, estimated delivery timeframe and applicable shipping charges will be disclosed before the order is completed.

Delivery times may vary depending on the delivery address, carrier, stock availability and operational circumstances.

Once an eligible order has been dispatched, we will provide a shipping confirmation and tracking information where available.

Any legally required identity checks, delivery restrictions or recipient verification procedures must be satisfied.

Nothing in this shipping clause authorises the supply of vaping products outside legally permitted channels.

Article 5 – Governing Law and Jurisdiction

These General Terms of Use are governed by the applicable laws of Australia, including the Australian Consumer Law and relevant state or territory legislation.

Any dispute will be subject to the jurisdiction of the Australian courts or tribunals with authority to hear the matter.

Nothing in these terms limits any mandatory consumer protection, statutory remedy, or right to bring proceedings in a court or tribunal available to you under applicable law.

Contact

If you have questions about these General Terms of Use, please contact us:
Email: [email protected]
WhatsApp: +86 16769925882